Shipping policy

Terms of Service

Last updated: September 5, 2026

Welcome to Elima Music. By accessing or purchasing from our online store, you agree to be bound by these Terms of Service.

1. General Information

Elima Music operates an online store offering musical instruments, equipment, accessories, and related products.

By using our website, you confirm that you are legally able to enter into a purchase agreement under the laws applicable to you.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, photographs, prices, and availability are accurate.

Colors and product appearance may vary slightly depending on your device or screen settings.

We reserve the right to correct errors, update product information, or change product availability at any time.

3. Orders

When you place an order, you agree to provide accurate and complete billing and shipping information.

We reserve the right to refuse or cancel an order for reasons including suspected fraud, incorrect pricing, inventory issues, or other circumstances that may affect the transaction.

An order is considered accepted only after payment has been successfully processed and the order has been confirmed.

4. Prices and Payments

All prices displayed on our website are subject to change without notice.

We accept the payment methods displayed during checkout.

Any applicable taxes, customs duties, import fees, or other charges may be the responsibility of the customer, depending on the destination.

5. Shipping

Orders will be shipped to the address provided during checkout.

Elima Music is not responsible for delays caused by shipping carriers, customs, incorrect addresses, weather, or circumstances beyond our reasonable control.

Customers are responsible for providing accurate delivery information.

6. Returns and Refunds

Returns, exchanges, and refunds are governed by our Refund and Return Policy.

Customers should review that policy before completing a purchase.

7. Order Cancellations

If you wish to cancel an order, please contact us as soon as possible.

Once an order has been processed or shipped, cancellation may no longer be possible.

8. Intellectual Property

All content on the Elima Music website, including logos, photographs, graphics, text, product descriptions, and other materials, is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or use our content without prior written permission.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Elima Music shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.